Employee engagement is a two-way street; the responsibility of both the employee and the leader. Recent studies show employee engagement is at a historic low, and while most workers are dissatisfied with their jobs, they have largely accepted their fates and have settled into a zombie-like work ethic, opting to punch the clock rather than strike out among the vast sea of job hunters.
Ironically, many employers have reduced efforts to improve employee engagement and utilize a motivational approach that sounds something like, “do what I tell you to, because there are plenty of people ready to line up for your job.”
This toxic relationship is taking its toll. Disengagement is like a virus in an organization, and spreads quickly throughout a company’s rank and file until it ultimately spills into the customer experience. There are things the employee can do to take engagement into their own hands, but effective leaders need to actively engage in the process as well. Here are 5 ways to help get engagement back on track.